Convergys closing Omaha call center weeks after closing Sgt. Bluff location
A company that operates call centers intends to close its Omaha operations next week, costing the city nearly 100 jobs.
The Omaha World-Herald reports that Cincinnati-based Convergys has filed notice with the Nebraska Labor Department of its intended closure. Company spokeswoman Brooke Beiting says 27 of the 123 people affected will work from their homes as call center agents. The rest are being offered outplacement assistance.
Beiting says the closure is "just a business decision made by Convergys" and wasn't tied to any specific contract or piece of business.
The company announced in January that it would close its call center in Sergeant Bluff, Iowa, eliminating about 180 jobs.
Convergys opened in Omaha in 1995 and had employed as many as 600 people in the city over the years.